Simple, Honest Pricing
No jargon, no surprise fees. Here's exactly what we charge for the work we do.
Diagnostics
Flat rate
Standard Diagnostics
A full diagnostic workup on a machine that powers on. You'll get a clear explanation of what's wrong, and what it will cost to fix, before any additional work begins.
Flat rate
No Power Diagnostics
For machines that won't turn on at all. Tracing a dead system takes more time and more teardown, so it's priced separately.
Additional Rates
flat
Virus & malware removal
flat
Data backup / transfer / migration (up to 1TB)
flat
Data backup / transfer / migration (over 1TB)
Hourly
Bench service (in-shop labor)
Hourly
Remote support
Hourly
On-site support
One hour minimum. A trip charge also applies and varies based on distance.
Flat rates: All flat-rate pricing applies to devices brought into the shop and does not apply to on-site service calls. On-site work is billed at the hourly rate above.
Turnaround: Typical diagnostic turnaround is 2–3 business days. Repair turnaround times vary based on the specific circumstances of your issue.